Privacy Policy

Last Updated: 25th April, 2025

This Privacy Policy outlines how Nottingham Banners (“we”, “our”, or “us”) collects, utilises, and protects your personal data when you visit or engage with www.nottingham-banners.co.uk (“our website”).

This policy is exclusively applicable to data collected via our website and clarifies your rights under the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We gather and store the information you provide directly to us, which may include:

Your complete name
Email address
Telephone number
Billing and delivery addresses
Payment details (securely processed by third-party providers; card data is never stored)
Order specifics and communication record

We may also collect non-personal data through cookies and tracking technologies (refer to Section 6).

2. How We Use Your Data

Your personal data is utilised solely to assist your interaction with us, including:

Handling purchases and organising deliveries
Responding to enquiries and offering support
Sending notifications about orders, policies, or new services
Creating invoices and keeping payment records
Offering promotional deals (only if you have opted in)

We will never sell or trade your information. Data may be shared securely with trusted third parties such as couriers or payment providers to fulfil your order.

3. Your Rights Under UK GDPR

You have the right to:

Access the personal information we hold about you
Request corrections or updates to inaccurate information
Request the complete erasure of your data
Restrict or object to certain processing activities
Request a copy of your data in a portable format (such as CSV)

To exercise these rights, email us at support@nottingham-banners.co.uk. We strive to respond within 30 days.

4. Data Security

We employ robust measures to safeguard your data, including:

TLS encryption (HTTPS) on all web pages
AES 256-bit encryption for stored information
PCI-DSS compliant third-party payment processing
Restricted access for authorised personnel only
Regular encrypted backups stored securely offsite

No system is completely immune to breaches. If an incident occurs, we will promptly notify affected users as required by law.

5. Accounts and Orders

When you register or make a purchase, we collect personal details necessary to process your order and communicate effectively.

Order-related data is retained solely for operational, legal, and customer service purposes.

6. Cookies and Tracking

Our website uses cookies to:

Remember your preferences and improve navigation
Analyse anonymous visitor activity to enhance performance
Enable secure login and shopping cart features

Cookies do not contain personal data. By continuing to use our website, you agree to our cookie usage as detailed in our Cookie Policy. You may disable cookies in your browser settings, but this may affect site functionality.

7. External Links

Our website may include links to third-party sites. We are not responsible for their practices or policies and encourage you to review their privacy statements before providing any personal information.

8. Email Updates & Marketing

If you opt in, we may occasionally send marketing emails with promotions or updates from Nottingham Banners. You can unsubscribe at any time via the link in our emails or by contacting support@nottingham-banners.co.uk.

9. GDPR Compliance Measures

To ensure GDPR compliance, we have implemented:

Data Processing Agreements with all third-party providers
Clear opt-in and opt-out options at collection points
Simple processes for data access, export, and deletion
A documented breach notification protocol

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be published on this page, showing the “Last Updated” date above. Please check periodically for any changes.